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Advanced Water Solutions Reviews

Dan arrived on time. He installed our water softener, osmosis, and de-ionized water system. The installation was high quality. He was friendly, knowledgeable, and answered all of our questions. We are very satisfied with the whole installation. In addition, Jay the owner, gave us a useful set of options that we could choose from for our whole system. His price estimate was reasonable compared to other companies. The equipment is of high quality. His company offers full service: customized systems if needed, installation, repairs, preventative maintenance, even delivery of softener salt if needed.
Response from the owner:Dennis thank you so much for your wonderful detailed review. We really appreciate it. Please let us know if you need anything from us. We are here for you.
Paul installed both a softener/conditioner and reverse osmosis system for us today. He was professional, did clean installs, and was patient to answer numerous questions during and after the installs. On top of that he was very personable. All in all a great customer experience! Thank you Paul.
Response from the owner:Peter thank you for your great review and posting the pictures of the installation! We really appreciate your business and taking the time to post all of this. Let us know if you need anything.
We had an excellent experience with this company. The owner was knowledgeable and easy to work with, and Paul the installer was amazing. Highly recommend this company to give your house the best water. We opted for Reverse Osmosis drinking water and basic filtration for the rest of the house. Definitely worth it.
Response from the owner:Barry thank you for taking the time to give us such a wonderful review. We will pass this along to Paul. Please let us know if you need anything else. Take care
Andy at Advanced Water Solutions restored my whole house water system with new mediums and pre-filter. The bid was very reasonable and work excellent. Definitely a professional and skillful company!
Response from the owner:Thank you so much for the review Kirk. We will pass it along to Andy! Please let us know if there is anything else we can do for you.
Shout out to Anthony....
Great customer service, went above and beyond to help me with our salt delivery... Always professional and kind.
I would certainly recommend Advanced Water Solutions for a water softener. Jay (the owner) was very pleasant to work with as we decided which options to install and very flexible on the install date. On the day of the installation, Paul, the installer, was very transparent about what he was doing. Paul made sure everything was installed correctly & gave us a nice demo before leaving. Overall we're enjoying the water softener after about a week of use--there are already fewer water stains on our faucets/shower doors.
We have had our Advanced Water Solutions system for quite a few years now and overall are very pleased. We just had our yearly service and both techs that performed the service on our equipment were great! They showed showed up on time, and walked me thru every step of the service. The service was clean and very complete. In addition, both techs were very professional and displayed totally understanding of the meaning of customer service. All my thanks to AWS for a continued job well done!!!
I know I made the right choice by going with Advanced Water Solutions. They have been absolutely wonderful to work with. From the first moment I called to the installation of the unit, everyone has been incredibly friendly, accommodating, and punctual.

Everyone on the team is knowledgeable about the product and did a great job on informing me. I appreciate that they all took the time to walk me through the process, the quality of my current water, and the options I could take.

I highly recommend Advanced Water Solutions if you're looking for high quality customer service, soft water, and a team that cares.

Thank you Peggy, Jay, Andy, and Dan!
Response from the owner:Gregory, thank you so much for taking the time to give us such an amazing review. We really do appreciate it. Please let us know if there is anything else we can do for you!
AWS Tech Andy F. was very efficient in his work ethic along with a Great attitude. He was On time (early) and very professional. I Recommend him/them and AWS to all! Oh, Mike and Peggy in the front office were great as well!
Response from the owner:Al, thank you so much for taking the time to leave us such a great review. We appreciate you and your business. Please let us know if there's anything else we can do for you.
Andy was our technician and replaced our water softener. He explained everything well and was professional. Mike is always helpful on the phone and advises accordingly. Thanks Advanced Water Solutions!
Response from the owner:Kathy thank you very much for the kind review. We really appreciate you taking the time write this. Thanks for your business!

Our Certifications

Advanced Water Solutions is a member of the Santa Barbara and Ventura Better Business Bureau (BBB) and the Water Quality Association (WQA). In March of 2011 AWS was recognized as a Hall of Fame Member with the BBB for a record of no outstanding complaints.  Jay Hellenbrand is a certified Water Specialist, Certified Installer, and has specialty certifications in Reverse Osmosis, Deionization, Filtration, and Ultra filtration. Jay also carries a California State Contractors License. Advanced Water Solutions also meets California's requirement for water softeners to have a salt efficiency rating of at least 4,000 grains of hardness removed per pound of salt used in regeneration.