There are two shut off valves. One is near the cold water line going up to your hot and cold kitchen faucet. It is on the line feeding the RO system. The second one is located on top of the metal tank. Turn both handles ¼ turn to shut off the water. You can only turn the handle one way. The handle will be perpendicular to the body of the valve when it is shut off. When the handle is parallel to the tubing, it’s open.
The first time you use your new reverse osmosis system or after the filters have been changed, the water may have a dark tint to it. Do not worry this is normal. The carbon filter is brand new and just needs to be flushed a little more. Open the reverse osmosis faucet and allow all the water to run out. This will empty the tank and flush out the carbon filter.
There are several reasons this may have occurred. Fill a glass of water and allow it to sit for a few minutes. Does the color disappear? If yes, then it is air bubbles in the line of the new system. Don’t worry; this will stop once all of the air is out of the lines. Open your new reverse osmosis faucet and allow all the water to run out. This will empty the tank and should remove all the excess air from the system. If no, it is most likely caused by a coral calcium mineralizer. Open your new reverse osmosis faucet and allow all the water to run out. You may have to do this more than once to flush the excess from the mineralizer.
This noise is normal and is caused by the little black pump on the system. This pump makes your RO system more efficient by minimizing the amount of water going to the drain. The noise will stop once the tank is full of drinking water. It could take several hours.
This can happen for many reasons.
This depends on the feed water quality. The chart below is the average schedule.
Description | Interval |
5 Micron Sediment Pre-Filter | 6-12 months |
Carbon Block Pre-Filter | 6-12 months |
TFC Membrane | 24-48 months or when expended |
Inline Post-Carbon Filter | 6-12 months |
Ultra Violet Light | 12 months |
Coral Calcium Mineralizer Filter | 6-12 months |
To insure you are getting the same water quality as when your system was new, it requires periodic maintenance. The most important of which is the timely filter changes. Failure to change filters may reduce membrane life and water quality dramatically.
See Manual
No, you will want to use 3/4 the amount of detergents and soaps than you did with hard water.
See Manual
Nothing, just add the new material to the brine tank. You do not have to remove the material that is currently in the tank.
This depends on a few factors.
See Manual
See Manual
No, you will want to use 3/4 the amount of detergents and soaps than you did with hard water.
See Manual
Nothing, just add the new material to the brine tank. You do not have to remove the material that is currently in the tank.
This depends on a few factors.
The intervals for Changing the KDF 85/ Catalytic Carbon Filter will vary depending on your water quality. Please be sure to check your Required Maintenance form included in your packet.
See Manual
See Manual
See Manual
The intervals for re-bedding of the GAC will vary depending on your water quality. Please be sure to check your Required Maintenance form included in your packet.
Your system was designed to change the effects of hard water. You will continue to have spots on your dishes, but they should be easily wiped clean.
The intervals for Changing the KDF 85/ Catalytic Carbon Filter will vary depending on your water quality. Please be sure to check your Required Maintenance form included in your packet.
The intervals for changing of the scale reduction media filters will vary depending on your water quality. Please be sure to check your Required Maintenance form included in your packet.
We recommended replacing it once every 6 to 12 months or when spots are hard clean off.
Advanced Water Solutions is a member of the Santa Barbara and Ventura Better Business Bureau (BBB) and the Water Quality Association (WQA). In March of 2011 AWS was recognized as a Hall of Fame Member with the BBB for a record of no outstanding complaints. Jay Hellenbrand is a certified Water Specialist, Certified Installer, and has specialty certifications in Reverse Osmosis, Deionization, Filtration, and Ultra filtration. Jay also carries a California State Contractors License. Advanced Water Solutions also meets California's requirement for water softeners to have a salt efficiency rating of at least 4,000 grains of hardness removed per pound of salt used in regeneration.